Refund policy
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at telephone number or email address below and provide details of the product and defect. We will then tell you how to return the product.
You will be responsible for the shipping costs associated with returning your item. We are not responsible for loss or damage in transit. You have to also, for all returns, prepay shipping and insurance (if applicable). If your return is eligible for a refund, the refund will not include shipping shipping and handling charges that may appear on the packing slip or invoice.
When we receive the returned product, we will examine it and notify you by email, within a reasonable time, if you are entitled to a refund or an exchange in reason for the defect. If you are eligible for an exchange or refund, we will replace the product or we will refund the purchase price (depending on the original method of payment). Expenses shipping and handling charges you have already paid are non-refundable and Refunded amounts will not include the cost of shipping. A maximum period of 15 days working days after receipt of our email may elapse before you see the refund on your statement